I received my first online shoe purchase in the mail. Here's what made it unique beyond that fact.
1. I ordered from Zappos.
2. They consider themselves a Customer Service company who happens to sell shoes.
3. I love that.
4. That is what we do at Emma. Just substitute stylish email stationery.
5. I got free shipping for no reason!
6. It showed up next day!
7. They are EXACTLY what I wanted!!! Look how pretty! (thanks, Kris for spotting them!!)
I am a satisfied customer!
4 comments:
textbook social media marketing. i will now go check out zappos.
nice!! Here's the best part: free return, so there's no reason NOT to order! I am now an online shoe purchaser.
*also... thanks for letting me borrow the conan pic! :)
Amazing. I just received my first Zappos order (snow boots for Dylan) as well. And ordered from Piperlime (snow boots for me) the same day. I heart free shipping and returns.
http://www.nytimes.com/2010/01/10/business/10corner.html
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